Terms and Conditions

Last Updated: August 4, 2026

Welcome to PR Lobo. These Terms and Conditions ("Terms") govern your use of our website and the AI-powered communication services we provide. By purchasing or using our services, you agree to these Terms.

1. About PR Lobo

PR Lobo provides AI-powered business communication and automation solutions, including:

• AI Receptionist services

• AI Outbound Calling Agent services

• Appointment scheduling

• SMS and email notifications

• Lead qualification

• Call routing and transfers

• Local business optimization and related automation services

Our services are intended to help businesses automate customer communications and improve operational efficiency.

2. Subscription Services

Most PR Lobo services are provided as monthly or annual subscriptions.

Subscriptions automatically renew at the end of each billing period unless canceled before the next renewal date.

Subscription fees are billed in advance.

3. Setup Fees

Certain services require a one-time setup fee.

If a setup fee is waived as part of a promotion or annual plan, it is non-transferable and has no cash value.

4. Payments

Payments are securely processed through Stripe.

By purchasing a subscription, you authorize PR Lobo to charge your selected payment method according to your chosen plan.

Failure to maintain a valid payment method may result in suspension or termination of service.

5. Cancellation

Customers may cancel their subscription at any time.

Cancellation prevents future billing but does not generate refunds for payments already processed.

Access to services remains available through the end of the current billing period.

6. Refund Policy

Due to the digital nature of our services and the time required for setup, implementation, and customization:

• Monthly subscription payments are non-refundable.

• Annual subscription payments are non-refundable.

• Setup fees are non-refundable once work has begun.

If PR Lobo is unable to provide the purchased service due to circumstances within our control, we may issue a refund at our sole discretion.

7. Customer Responsibilities

Customers agree to:

• Provide accurate business information.

• Maintain ownership or authorization to use uploaded contacts.

• Obtain all legally required consent before contacting customers using automated communication tools.

• Comply with all applicable federal, state, and local laws.

Customers remain fully responsible for how they use the platform.

8. AI Services

PR Lobo uses artificial intelligence to automate customer communications.

Although we strive for accuracy and reliability, AI-generated responses may occasionally contain errors or misunderstandings.

Customers are responsible for reviewing and configuring their AI assistant appropriately.

9. Outbound Calling Compliance

Customers using AI Outbound Calling services agree to comply with all applicable regulations, including but not limited to:

• Telephone Consumer Protection Act (TCPA)

• Fair Debt Collection Practices Act (FDCPA), where applicable

• CAN-SPAM Act (if email is used)

• State telemarketing regulations

PR Lobo provides automation technology only and is not responsible for unlawful use of the platform.

10. Service Availability

While we strive for continuous service availability, interruptions may occur due to maintenance, software updates, third-party provider outages, or circumstances beyond our control.

We do not guarantee uninterrupted or error-free service.

11. Intellectual Property

All website content, software, graphics, branding, documentation, and service materials remain the property of PR Lobo unless otherwise stated.

Customers may not copy, modify, distribute, or resell our materials without written permission.

12. Limitation of Liability

To the fullest extent permitted by law, PR Lobo shall not be liable for:

• Lost profits

• Lost business opportunities

• Lost data

• Indirect or consequential damages

• Service interruptions caused by third-party providers

Our total liability shall not exceed the amount paid by the customer during the previous three (3) months.

13. Changes to Services

PR Lobo may update, improve, modify, or discontinue features at any time.

We will make reasonable efforts to notify customers of significant changes affecting active subscriptions.

14. Privacy

Your use of our services is also governed by our Privacy Policy.

15. Governing Law

These Terms shall be governed by the laws of the State of California, without regard to its conflict of law provisions

16. Contact Information

PR Lobo

West Hills, California

Phone: (818) 287-6744

Email: localprlobo@gmail.com

Website: https://prlobo.com